Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

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Point of View

Payers must shift left to prevention and wellness to remain in business

Payers that shift left to prevention and wellness can cut medical loss ratio by 3.3 points and lift margin by 1.6 points in three years.

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Horizons Report

HFS Horizons: F&A Services-as-Software™, 2026

See how 17 providers rank as F&A shifts from labor-led delivery to software-like finance services in 2026.

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Point of View

The supply chain AI debate is over; always-on needs an operating model rewire

83% of supply chains are buying AI and only 13% have deployed it; the fix is the operating model, not the technology.

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Horizons Report

HFS Horizons: Customer Experience Services, 2026

See where 33 service providers rank on AI-native customer experience and what sets the leaders apart.

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Take 5 Report

Adopt physical AI to unlock latent value in critical operations

A survey of 105 business leaders reveals how mobility, industrial, and energy firms are adopting physical AI.

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Point of View

AI has made modernization sexy

Modernization is what makes enterprise AI tick, but it has to be prioritized as such rather than a cost-takeout exercise.

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Highlight Report

Use Cognizant’s open sandbox to cut risk of rogue agents

Cognizant's open TerraLingua sandbox shows enterprises how autonomous agents go off-script before production.

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Point of View

Stop expanding your brownfield GCC; reset it before you scale, expand, and innovate

Reset the GCC you already run before scaling it: 52% of GCC activity is now brownfield and 62% is AI-centric.

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Highlight Report

OEMs should partner with specialist engineering firms for successful innovation

Manufacturers can cut new product failure risk by partnering with specialist engineering firms with deep industry expertise.

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Market Vision Paper

Redefine engineering with lifecycle accountability for industrial transformation

Industrial enterprises are consolidating engineering, digital, and operations under one lifecycle accountability model.

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Highlight Report

Atos shifts the sovereign AI debate from infrastructure to control and safety

The real sovereign AI question for CIOs is control over what agents do, not where the data sits.

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Highlight Report

Fragmented AI leaks ROI at handoffs, and LTTS bets on closing those gaps

Fragmented AI leaks ROI at handoffs, so OEMs should deploy agentic AI to orchestrate the full product lifecycle.

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